Accessibility Statement

Last updated: 26 April 2026

FarmAsk is committed to making our app usable by as many farmers as possible, including those who use assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard across our iOS app and supporting web pages, and we are continuing to improve.

What FarmAsk supports

FarmAsk works with the following iOS accessibility features:

• Dynamic Type — text scales when you change the system text size, including the larger accessibility sizes
• Sufficient contrast — text and interactive elements meet the WCAG AA contrast ratio of 4.5:1
• Voice notes — ask questions by speaking instead of typing, useful when your hands are full
• Bold Text and Increase Contrast — your iOS text legibility settings are respected

What we are working on

The following features are on our roadmap and are not yet fully supported:

• VoiceOver — full screen reader support across all primary tasks
• Voice Control — voice-driven navigation of the app interface
• Reduced Motion — animations adapting to your system reduce-motion setting
• Photo identification responses currently describe the image visually; a fuller text-only summary mode is planned
• Voice note transcription is currently English-only; additional languages are on our roadmap

Standards we follow

We aim to meet WCAG 2.2 Level AA, which is the standard referenced by the European Accessibility Act and equivalent regulations. We test against this standard during development and welcome feedback where we have fallen short.

Reporting an accessibility issue

If you find a barrier in FarmAsk, or want to suggest an improvement, email us at accessibility@farmask.ai. We will respond within 5 working days and aim to resolve issues within 30 days where reasonable.

If you are not satisfied with our response, you can raise the issue with the Equality Advisory and Support Service (EASS) in the UK, or with your national accessibility regulator if you are in the EU.

Enforcement

FarmAsk falls within the scope of the European Accessibility Act (EAA), which took effect on 28 June 2025 for digital services sold in the EU. We comply with the requirements that apply to mobile applications providing services to consumers.

This statement was prepared by Sinden Digital Ltd, the operator of FarmAsk, and reflects our current understanding of FarmAsk's accessibility status as of the date above. We will review and update this statement at least annually.

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